Welcome to FixxyApp ("we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our services via https://fixxyapp.com and our mobile application.
1. Information We Collect
- Personal Information: such as name, email address, phone number, profile pictures, and services you post or request.
- Usage Data: includes IP address, device type, browser type, pages/screens visited, features used, and service requests.
- Location Data: if allowed, we may collect approximate or precise location when you use mapping or service discovery features.
2. How We Use Your Information
- To enable account creation, authentication, and secure access.
- To facilitate service postings, job matching, and messaging between clients and professionals.
- To process payments and verify transactions.
- To improve our app features, resolve bugs, and monitor usage trends.
3. How We Share Your Information
We do not sell your personal data. We may share information with:
- Other Users: only information you choose to make public on your profile or through job interactions.
- Service Providers: third parties that help us operate our app, such as payment processors or cloud hosting.
- Legal Authorities: if required by law or to protect our rights and the safety of our users.
4. Data Security and Retention
We use industry-standard security measures to protect your data. We retain your information as long as your account is active or as needed to provide our services and comply with legal obligations.
5. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data.
- Delete your account and personal information.
- Opt-out of marketing communications.
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: privacy@fixxyapp.com.